Frequently Asked Questions

How do I enrol to vote?

To enrol to vote or update your details, complete the online form at www.aec.gov.au

It is compulsory for all eligble Australian citizens over the age of 18 to enrol to vote.

You can enrol at 16 years of age for federal purposes and at 17 for State purposes, but you cannot vote until you are 18.

For more information, contact the Australian Electoral Commission on 13 23 26 or the Electoral Commission of South Australia at www.ecsa.sa.gov.au or 1300 655 232.

For information on elections or voting in states other than South Australia:

Western Australia
waec@waec.wa.gov.au
13 63 06 (WA callers) or 08 9214 0400

New South Wales
www.elections.nsw.gov.au
1300 135 736

Victoria
www.vec.vic.gov.au
131 832

Queensland
www.ecq.qld.gov.au
1300 881 665

Northern Territory
www.ntec.nt.gov.au
1800 MYVOTE

Tasmania
www.electoral.tas.gov.au
03 6233 2000

Australian Capital Territory
www.elections.act.gov.au
02 6205 0033

I can’t get phone reception, who do I contact?

First, make contact with your local provider.

The next stop is the Telecommunications Industry Ombudsman, a fast, free and fair dispute resolution service for small business and residential customers who have a complaint about their telephoe or internet services.

Telecommunications Industry Ombudsman
1800 062 058
www.tio.com.au

Last port of call is your local Federal Member, Rowan Ramsey.

Rowan Ramsey MP
Federal Member for Grey
1300 301 742
rowan.ramsey.mp@aph.gov.au

I can’t get television reception, who do I contact?

First, make contact with your local provider.

If you have no luck with this, make contact with your local Federal Member, Rowan Ramsey.

Rowan Ramsey MP Federal Member for Grey 1300 301 742 rowan.ramsey.mp@aph.gov.au

 

I am having trouble with my Government payments or pension, what do I do?

Centrelink delivers a range of payments and services.

Contact Centrelink if you are having trouble with your payments.

Centrelink: Phone 132 468 or visit humanservices.gov.au/customer/dhs/centrelink

 

For further assistance, contact your local Federal Member, Rowan Ramsey.

Rowan Ramsey MP Federal Member for Grey 1300 301 742 rowan.ramsey.mp@aph.gov.au

How do I apply for PATS?

The Patient Assistance Transport Scheme (PATS) is a subsidy program funded by the SA Government to assist people travelling more than 100km each way to receive approved medical services.

It provides a subsidy to eligible patients for the cost of the long distance travel to specialist diagnostic or treatment services.

Application forms are available from referring local doctors, your local PATS office or online at www.countryhealthsa.sa.gov.au/pats

The PATS process may take up to six weeks to be processed from the date of lodgement.

For more information, contact the Port Lincoln Health and Hospital Services on 8683 2266.

My electricity bill is too high, what do I do?

First, contact your local provider.

If you cannot find a resolution, contact the Energy Industry Ombudsman.

The Ombudsman can investigate and resolve disputes between customers and electricity and gas companies.

It is an independent, free service available to domestic and business customers.

Energy Industry Ombudsman
Freecall 1800 665 565
GPO Box 2947
ADELAIDE  SA  5001
contact@eiosa.com.au
www.eiosa.com.au

 

Can I view the electoral roll?

No. We are an electorate office, not an electoral office.

You can view the roll at any Electoral Commission office. The closest electoral office is in Port Augusta, at the Northern Gateway Shopping Centre.

Or you could visit the office in Adelaide, at Level 6, 60 Light Square, Adelaide.

For more information, contact the Australian Electoral Commission on 13 23 26 or the Electoral Commission of South Australia at www.ecsa.sa.gov.au or 1300 655 232.

 

Do you have a Justice of the Peace?

Yes, we have two JPs (qualified Justice of the Peace officers) in our Port Lincoln office.

Visit the office between 9am and 5pm. If possible, please ring in advance to ensure one of the JP’s is available.

My parents have an upcoming wedding anniversary, how do I get a congratulatory letter or telegram?

To apply for a congratulatory wedding anniversary message, available for 50th, 60th, 65th and 70th anniversaries, download the attached form and post, fax or email it to the Department of Premier and Cabinet’s Office of External Relations.

A copy of the wedding certificate must also be forwarded.

The Office of External Relations process messages to be send by the Premier of SA, as well as advising offices of the Governor-General, the Governor, Prime Minister, Federal and State Leaders of the Opposition, and Federal and State Members of Parliaments.

For more information, contact the Office of External Relations at GPO Box 2343, ADELAIDE, SA 5001. Phone 8226 3631 or email protocol@dpc.sa.gov.au

Anniversary Application Form

How do I get a 100th birthday letter or telegram sent out?

To apply for a 100th birthday message, download the attached form and post, fax or email it to the Department of Premier and Cabinet’s Office of External Relations.

A copy of proof of the the birth date must also be forwarded.

The Office of External Relations process messages to be send by the Premier of SA, as well as advising offices of the Governor-General, the Governor, Prime Minister, Federal and State Leaders of the Opposition, and Federal and State Members of Parliaments.

For more information, contact the Office of External Relations at GPO Box 2343, ADELAIDE, SA 5001. Phone 8226 3631 or email protocol@dpc.sa.gov.au

Birthday Application Form